Information TechnologyYour IT Partner, Not Just Your Provider
We take care to align our technology to support your revenue generating activities. Our comprehensive approach means we provide all of the benefits of an internal IT department for a fraction of the cost of staffing one yourself. Security, networking, hardware, data protection and user support - we handle it all, because you have more important things to worry about.
By optimizing your network’s performance, it will work at the peak efficiency and reliability levels your business needs, allowing you to focus on running your business, not the network.
Peace of Mind
A regularly-maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes, taking the worry out of managing a computer network.
Increase Productivity
Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
Minimize Failures
We reduce the impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. Your network then behaves in a stable and reliable manner.
24/7/365 Monitoring
Building a program that relies on continuous network monitoring, coupled with aggressive preventative maintenance, ensures optimum uptime.
Reduce Network Downtime
Through regular, preventative maintenance designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter, resulting in less disruption to your operations.
Our Managed IT Service Programs
| FEATURES | ESSENTIAL | FULLY-MANAGED |
| MANAGED SERVER | ||
| 24x7 Advanced Performance Monitoring | ||
| Microsoft Patch Management | ||
| 3rd Party Patch Management | ||
| Scheduled Preventive Maintenance | ||
| Real-Time Server Optimization | ||
| MANAGED WORKSTATION | ||
| 24x7 Advanced Performance Monitoring | ||
| Microsoft Patch Management | ||
| Anti-Virus/Anti-Malware | ||
| Internet Content Filtering | ||
| 3rd Party Patch Management | ||
| Scheduled Preventive Maintenance | ||
| Key Document Backup | ||
| MANAGED NETWORK | ||
| Basic 24x7 Firewall Monitoring | ||
| Advanced Firewall Management & Maintenance | ||
| Router and Switch Management | ||
| Active Directory Group Policy Management | ||
| MANAGED SECURITY | ||
| 24x7 Network Monitoring | ||
| Anti-Virus/Anti Malware | ||
| Content Filtering, IP and URL Blacklisting | ||
| Anti-Phishing Module | ||
| Spam filtering and Email Security Management | ||
| Security and Vulnerability Scanning | ||
| Risk Intelligence Module | ||
| MANAGED SERVER BACKUP | ||
| Backup Deployment and Configuration | ||
| Backup Performance Monitoring | ||
| Backup Software Updates | ||
| Scheduled Backup Jobs | ||
| MANAGED SUPPORT | ||
| 5x10 Helpdesk | ||
| After-hours Emergency Support (Billed Hourly) | ||
| Automated Ticketing | ||
| Online Help-Desk Portal | ||
| Unlimited Remote Support | ||
| VIRTUAL CIO | ||
| Quarterly Network Health and Efficiency Reporting | ||
| Business Planning & Strategy Consulting | ||
| Technology Budgeting Assistance | ||
| Disaster Recovery Planning & Testing | ||
| Network Documentation | ||
| Vendor Management Assistance | ||
| IT Risk Assessment Assistance |
Need more information?
Contact us to schedule a complimentary consultation to discuss your needs and explain how we work.
Stephen Reyes, CISA, CISSPPartner
Stephen is a partner who leads across information technology services, IT compliance, and security audits. He began his career in technology consulting over 30 years ago and joined the firm in 1997.
Austin Turberville
Austin is a manager in the Information Technology Services practice of Saltmarsh. With more than five years of experience in information technology, he provides comprehensive onsite and remote support, specializing in network administration, server management, cybersecurity, and end-user technology solutions. Austin works closely with clients across industries such as healthcare, financial institutions, utilities, and small businesses to design and implement technology strategies that align with their long-term goals.
DJ Ezelle
DJ is a technology consultant in the Information Technology Services practice of Saltmarsh. He began his professional career in information technology in 2017. His primary areas of experience include supporting small to mid-sized organizations through managed IT services, cybersecurity, and Microsoft cloud-based solutions, with a focus on helping businesses modernize their technology environments while reducing risk and operational disruption.
Client Testimonial
